When users do not see WhatsApp on the app switcher, it means the app is closed. Next, users should swipe WhatsApp in an upward direction to the top of the screen. This action will show every app that is open. To shut down the app, users must open the app switcher by double-clicking the iPhone's Home Button. To resolve the malfunctioning app, iPhone users should shut down WhatsApp and restart the app. In some cases, the problem exists with WhatsApp itself. After waiting approximately 1 minute, users must press down on the power button until they see the Apple logo in the middle of the screen. To turn off the iPhone, users should touch and slide the power icon to the right. To reboot the iPhone, users should press the Power Button, holding it down until they see the power slider on the iPhone's screen. Often, restarting the phone fixes bugs or glitches. How to Fix WhatsApp When The App Stops Working on an iPhone: Reboot the iPhoneĪs with most smartphone issues, the first step to resolving an issue with WhatsApp is to reboot the iPhone. Users should follow the directions in each step listed below to find the source of the problem, so they can fix their iPhone's WhatsApp and talk to their friends again. Common reasons for WhatsApp malfunctions are outdated app software, a poor Wi-Fi connection, WhatsApp server maintenance and software crashes. What Causes WhatsApp to Not Work on an iPhone?Īlthough it is difficult to pinpoint the root of the problem with WhatsApp, usually the issue is caused by the app or the iPhone's software. This troubleshooting guide can help users pinpoint and resolve the problem with their WhatsApp. Since WhatsApp is a popular messaging system among iPhone users, a malfunction with this app causes problems for many people. It is a horrible feeling to find out that WhatsApp will not work when people want to talk to their family and friends.
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